Who we are
Crawley Roof Line (roofercrawley.co.uk) runs a referral phone line and website that connects homeowners with independent roofing companies. We are not a roofing contractor. To contact us about your data, call 07723 814188 or use the contact page.
Information we collect
- Calls: your phone number, the time and length of the call and, where you are told at the start of the call, a recording — used to connect the call, check quality and prevent fraud.
- Call-back requests: the name, phone number, postcode and issue you submit.
- Website use: standard server logs. We do not set non-essential cookies without your consent.
Why we use it (lawful bases)
To connect you with a roofing company at your request (steps at your request / legitimate interests), to prevent fraud and run the service (legitimate interests), and to phone or text you about your request where you have given consent (consent, under UK GDPR and PECR).
Who we share it with
The roofing company we connect you with, and the call-routing and hosting providers needed to run the service. We do not sell your information or use it for unrelated marketing.
How long we keep it
Only as long as needed for the purposes above (connecting your call and dealing with any follow-up or complaint about it), or longer where the law requires it.
Your rights
You can ask for a copy of your data, ask us to correct or delete it, object to its use, or withdraw consent at any time (reply STOP to a text, or use the contact page). You can also complain to the Information Commissioner's Office (ICO).
Terms
See our terms of use.